Opportunity: Banquet Captain

Supervise banquet staff during assigned functions, ensuring staff performs in accordance with established guest service and sustainability standards.

Assistant Banquet Manager – Assistant Restaurant Manager – Banquet Manager

Your Focus

• Check Banquet Staff’s Event Orders to ensure that all information is accurate.
• Check room set-up to see that Banquet Event Order directions are completely followed.
• Act as point of contact for group representatives.
• Communicate all Banquet Event Order changes to catering or convention services office and affected departments.
• Coordinate with banquet staff set-ups, changes and time schedules for all functions.
• Verify staffing levels for the next day's functions.
• Adjust schedules accordingly through the addition or cancellation of servers, bartenders, and/or housepersons.
• Operate as a banquet server when needed; setting up, greeting and serving the guest, and breaking down the function.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Post all banquet checks at end of the day and turn in to night audit.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Oversee staff to ensure that proper liquor controls are in use.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous banquet experience required.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It