May 12, 2024
Residence Inn Big Sky/The Wilson Hotel
145 Town Center Avenue
Big Sky, MT 59716
Telephone (406) 995-9000
Website www.marriott.com
Managed by HHM Hotels
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Clean and maintain guest rooms to ensure rooms meet established standards.
Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards.
Serve beverages and/or food in a friendly, courteous and timely manner, achieving a high level of guest satisfaction.
Manage hotel front office operations in accordance with established guest service and sustainability standards.
Job Description: Responsible for preparing all event documentation and coordinate with Sales, F&B and other property departments to ensure consistent, high-level service throughout pre-event, event and post-event phases. Communicate and coordinate functions with customer and serve as the liaison between the customer and other departments/managers. Recognize opportunities to maximize revenue opportunities by up selling and offering enhancements to create memorable and outstanding events. Position will require some direct sales efforts.
Set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards.
Manage maintenance functions and engineering staff for multiple hotels to ensure hotel structures are maintained in accordance with established HHM, guest service and sustainability standards.
Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.
Clean and maintain guest rooms to ensure rooms meet established standards.
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Apply for these jobs at https://careers.hhmhotels.com/residence-big-sky/jobs