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Security Officer

The Envoy Hotel, Autograph Collection

Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment.

Posted march 21, 2023

Security Officer

The Envoy Hotel, Autograph Collection

Overview

Opportunity:  Security Officer

Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment.

Potential Career Path

Security Supervisor/Manager – Director of Security

Essential Job Functions

  • Patrol designated hotel areas.
  • Respond to disturbances and emergency situations.  
  • Maintain daily activity log.
  • Maintain confidentiality with respect to guest and employee incidents.
  • Prepare incident and other reports and communicate all related information to hotel management.
  • Access secured areas for authorized personnel.
  • Complete incident/accident reports in a clear and concise manner.
  • Escort guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Monitor TV cameras, if applicable.
  • Perform bell person tasks and assist guests with luggage.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Prior security experience desirable.
  • CPR/First Aid preferred.

HHM Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.


Address

70 Sleeper Street
Boston, MA 02210

Phone

(617) 338-3030

Rooms

136 Rooms

The Envoy Hotel, Autograph Collection

Boston, MA