Opportunity:  General Manager

Exciting opportunity for an energetic and creative visionary leader to oversee an iconic property set in the heart of Dallas’s central business district. The Joule is seen as the city’s cultural epicenter and includes unique retail boutiques, a world-class spa, and award-winning restaurants and bars.

The ideal leader for The Joule, a revitalized 1920s neo-Gothic landmark, will embody the characteristics of creativity and tenacity, with the vision and desire to lead all aspects of the hotel’s operation. In addition to guiding this one-of-a-kind luxurious property, you will join a leading hotel management company with a diverse portfolio of properties located in the most competitive markets in the US, while positioning yourself for career growth locally or beyond this market. 

Potential Career Path

Area General Manager – Regional Director of Operations – Vice President of Operations

Essential Job Functions

• Build and a team of hospitality professionals at all levels capable of delivering warm and personalized service at the luxury level, sourcing, selecting and engraining a service culture in those who fit and can execute against the brand vision. 
• Flawlessly execute all operations processes, paying attention to details and ensuring the highest standards of performance and strategy execution.
• Develop solid relationships with stakeholders at all levels, from above property support teams to company leaders and hotel ownership, taking direction and giving feedback throughout journey. 
• Cultivate signature strategic partnerships with best-in-class community retailers, entertainment, nightlife, art, historic venues and more. 
• Prepare and review the annual budget and required periodic reports and processes associated with the budget cycle; including developing a relationship with local hotel ownership.
• Participate in and oversee the execution of sales and marketing campaigns while maximizing revenues in partnership with revenue management leaders. 
• Lead in a manner consistent with stated core values in all things one does in a leadership role. 
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management.

Position Requirements

• Associate or Bachelor’s Degree in Business, Hospitality or a related field preferred.
• Experience as a GM in a similar type luxury hotel in the US or similar international city.
• Strong food and beverage oversight and expertise. 
• A passion for art, culture, experiences and artistic expression.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

The Joule is a revitalized 1920s neo-Gothic landmark building set in the heart of Dallas’ central business district. With dramatic art installations, unique retail boutiques, a world-class spa, clever design, award-winning food and drinks and some of the best service in town, The Joule is seen as the city’s cultural epicenter. Adjacent to the Dallas Arts District and the flagship Neiman Marcus, the hotel is perfectly positioned when guests finally do venture out of the hotel’s communal embrace.