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Assistant Restaurant General Manager - Sassetta

The Joule

Oversee management and direction of restaurant operations in accordance with established guest service and sustainability standards.

Posted June 23, 2022

Assistant Restaurant General Manager - Sassetta

The Joule

Overview

Opportunity: Assistant Restaurant General Manager - Sassetta

Oversee management and direction of restaurant operations in accordance with established guest service and sustainability standards.

Potential Career Path

Restaurant General Manager OR Food and Beverage Director

Essential Job Functions

  • Interview, select, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. 
  • Lead, motivate and create a fun, collaborative, harassment free work environment.
  • Implement detailed and ongoing training programs, establishing goals for team members, holding each accountable for the outlets success.  
  • Ensure that food quality is consistent, appealing, and prepared to guest specifications.
  • Interact with guests to obtain feedback on quality of service and food in outlet.
  • Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
  • Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.    
  • Promote higher Guest Satisfaction Survey results and exceed company based bench line criteria by uncovering and resolving inconsistencies in FOH serving practices.
  • Exceed Marriott Brand Standard Guidelines each year for Food & Beverage Department.
  • Pass Annual Experiential Audit as conducted by Marriott.
  • Receive/review deliveries.                                                                                                   
  • Document inventory forecast usage and monitor supply.
  • Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
  • Participate in restaurant marketing efforts , create menu ideas, survey competition report food trends, and assist in preparation of specials.
  • Process, review, and audit BOH and FOH payroll in HHM’s Ultipro System.
  • Input and reconcile FOH tips daily.
  • Manage employee schedules and punch clocks to eliminate unnecessary labor overages.
  • Reconcile daily audit materials. (i.e. timesheet authorizations, perpetual inventories, void transaction reports, cash drops, and guest ledger entries).
  • Collaborate between operating departments to ensure that all areas of the hotel are advised of actions, programs and initiatives happening in the Food & Beverage Outlets.
  • Ensure F&B Outlets and Departmental associated abide by and are in compliance with the HHM Accounting Audit guidelines and standards.

Position Requirements

  • Associate's degree preferred.
  • 3-6 years restaurant management experience required.

Work Environment and Context

  • Work schedule varies and will include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

The Joule is a revitalized 1920s neo-Gothic landmark building set in the heart of Dallas’ central business district. With dramatic art installations, unique retail boutiques, a world-class spa, clever design, award-winning food and drinks and some of the best service in town, The Joule is seen as the city’s cultural epicenter. Adjacent to the Dallas Arts District and the flagship Neiman Marcus, the hotel is perfectly positioned when guests finally do venture out of the hotel’s communal embrace.


Address

1530 Main Street
Dallas, TX 75201

Phone

(214) 748-1300

Rooms

160 Rooms

Website

The Joule

The Joule

Dallas, TX