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Banquet Captain

The Rittenhouse

Supervise banquet staff during assigned functions, ensuring staff performs in accordance with established guest service and sustainability standards.

Posted October 14, 2021

Banquet Captain

The Rittenhouse

Overview

Opportunity: Banquet Captain

Supervise banquet staff during assigned functions, ensuring staff performs in accordance with established guest service and sustainability standards.

Potential Career Path

Assistant Banquet Manager – Assistant Restaurant Manager – Banquet Manager

Essential Job Functions

  • Check Banquet Staff’s Event Orders to ensure that all information is accurate.
  • Check room set-up to see that Banquet Event Order directions are completely followed.
  • Act as point of contact for group representatives.
  • Communicate all Banquet Event Order changes to catering or convention services office and affected departments.
  • Coordinate with banquet staff set-ups, changes and time schedules for all functions.
  • Verify staffing levels for the next day's functions.
  • Adjust schedules accordingly through the addition or cancellation of servers, bartenders, and/or housepersons.
  • Operate as a banquet server when needed; setting up, greeting and serving the guest, and breaking down the function.
  • Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
  • Post all banquet checks at end of the day and turn in to night audit.
  • Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
  • Oversee staff to ensure that proper liquor controls are in use.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Previous banquet experience required.

Work Environment and Context

  • Work schedule varies and will include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Exquisite Location of this Downtown Philadelphia Hotel

The Rittenhouse Hotel is the most prestigious Philadelphia Pennsylvania hotel address. Consistently recognized not only as the premier choice of five-diamond Philadelphia luxury hotels, The Rittenhouse is also ranked among the world´s finest places to stay. Featuring all of the unique historic charm and residential ambience of Rittenhouse Square, our Philadelphia luxury hotel is convenient walking distance from major museums, cultural attractions, world-class shopping, and the business district. Experience the luxury of five-diamond service and accommodations at the premier choice of Philadelphia Pennsylvania hotels.

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.


Address

210 West Rittenhouse Square
Philadelphia, PA 19103

Phone

(215) 546-9000

Rooms

118 Rooms

Website

The Rittenhouse

The Rittenhouse

Philadelphia, PA