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Cocktail Server - Outlook Kitchen and Lookout Rooftop

The Envoy Hotel, Autograph Collection

Serve food and/or beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards in Outlook Kitchen & Bar and Lookout Rooftop Bar. 

Posted June 14, 2021

Cocktail Server - Outlook Kitchen and Lookout Rooftop

The Envoy Hotel, Autograph Collection

Overview

Opportunity:  Cocktail Server

Serve food and/or beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards in Outlook Kitchen & Bar and Lookout Rooftop Bar. 

Potential Career Path

Bartender – Beverage Manager – Food and Beverage Manager

Essential Job Functions
  • Greet guests, take beverage orders, serve drinks and fulfill guest requests.
  • Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
  • Stock service stations with items such as ice, napkins, or straws.
  • Follow established cash handling and bank operating procedures.
  • Perform side work duties according to side work schedules.
  • Adhere to all attendance and work uniform/dress code standards.
  • Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Previous food and beverage experience or equivalent training required.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Address

70 Sleeper Street
Boston, MA 02210

Phone

(617) 338-3030

Rooms

136 Rooms

The Envoy Hotel, Autograph Collection

Boston, MA