Menu

Restaurant Server

The Rittenhouse

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards. 

Posted May 6, 2019

Restaurant Server

The Rittenhouse

Opportunity:  Restaurant Server

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards. 

Potential Career Path

Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager

Essential Job Functions

  • Take food and beverage orders and place order in point of service system.
  • Ensure overall guest satisfaction.
  • Set and clear tables in dining areas.
  • Stock service stations with items such as ice, napkins, or straws.
  • Pick up order from food preparation areas and ensure food is prepared accordingly. 
  • Prepare guest check and if appropriate complete payment transaction.
  • Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Previous food and beverage experience required or equivalent training.
  • Knowledge of POS system.
  • TIPS certification preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Address

210 West Rittenhouse Square
Philadelphia, PA 19103

Phone

(215) 546-9000

Rooms

118 Rooms

Website

The Rittenhouse