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Sales and Conference Services Coordinator

Hotel Figueroa

Manage operation of the Conference Services Department overseeing coordination of conference and meeting groups in accordance with established guest service and sustainability standards.

Posted March 15, 2019

Sales and Conference Services Coordinator

Hotel Figueroa

Opportunity:  Sales & Conference Services Coordinator

Manage operation of the Conference Services Department overseeing coordination of conference and meeting groups in accordance with established guest service and sustainability standards.

Potential Career Path

Sales Manager – Director of Catering Sales – Director of Sales

Essential Job Functions

  • Promptly answer telephone calls and communicate relevant account information to managers and departments.
  • Identify daily VIP arrivals and coordinate amenity.
  • Type and process correspondence, proposals and contracts.
  • Distribute memos, contracts, resumes, room requests and amenities to relevant departments.
  • Politely and professionally converse with clients and respond to all inquiries.
  • File and organize copies of contracts and correspondence ensuring records are up to date.
  • Reserve and confirm rooms, meeting space, and banquet space when necessary. 
  • Plan and conduct pre and post-convention meetings with clients and respective departments.
  • Monitor in-house group activity, providing assistance as needed.
  • Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs.
  • Coordinate activities of various departments to service accounts.
  • Document tracking of group activity. Access and input data into a computer system to generate account history reports.
  • Maintain daily, weekly, and monthly reports.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Perform other duties as requested by management.

Position Requirements

  • Associate or Bachelor’s degree preferred.
  • 1 to 3 years of related experience.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Address

939 South Figueroa Street
Los Angeles, CA 90015

Phone

(213) 627-8971

Rooms

268 Rooms

Website

Hotel Figueroa