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Experienced Host/Hostess - Seasonal

The Envoy Hotel, Autograph Collection

Greet and escort guests to restaurant and cocktail tables in accordance with established guest service and sustainability standards in Outlook Kitchen & Bar and Lookout Rooftop Bar.

Posted February 1, 2019

Experienced Host/Hostess - Seasonal

The Envoy Hotel, Autograph Collection

Opportunity:  Host/Hostess

Greet and escort guests to restaurant and cocktail tables in accordance with established guest service and sustainability standards in Outlook Kitchen & Bar and Lookout Rooftop Bar.

Potential Career Path

Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor

Essential Job Functions

  • Meet and greet guests as they arrive, offer choice of seating, escort to dining or lounge table and present menu.
  • Read, maintain, and make daily entries in the log book to coordinate communication between shifts and management.
  • Maintain proper set-up of dining room and rooftop.
    • To include but not limited to:
    • Clearing of items from previous guests.
    • Wiping of menus and service areas.
  • Assist as needed or requested with service. 
  • Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform open table updates as needed for seating of new guests.
  • Perform other duties as requested by management.

Position Requirements

  • High school diploma or equivalent.
  • Previous customer service experience preferred.

Work Environment and Context

  • Work schedule varies and will include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Address

70 Sleeper Street
Boston, MA 02210

Phone

(617) 338-3030

Rooms

136 Rooms