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Banquet Houseperson

Sheraton Miami Airport Hotel & Executive Meeting Center

Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.

Posted February 11, 2019

Banquet Houseperson

Sheraton Miami Airport Hotel & Executive Meeting Center

Opportunity:  Banquet Houseperson

Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.

Potential Career Path

Banquet Server – Banquet Captain – Banquet Manager

Essential Job Functions

  • Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
  • Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment. 
  • Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
  • Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
  • Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel. 
  • Handle guest complaints personally or if necessary seek assistance from supervisor.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Previous banquet set up or customer service experience preferred.

Work Environment and Context

  • Work schedule varies and will include working on alternate shifts, holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Address

3900 NW 21st Street
Miami, FL 33142

Phone

(305) 871-3800

Rooms

405 Rooms